Privacy Policy

This Privacy Policy describes how [Folus' Apps] ("the Company", "we", "our", or "us") collects, uses, discloses, retains, and protects personal data in connection with our websites, applications, device interfaces, and related services. It is intended to align with international and regional privacy frameworks where applicable.

1. Purpose and Scope of Data Collection

We collect personal data necessary to deliver, maintain, and improve our products and services. Categories of data we may collect include:

• Identification Data: name, email address, telephone, company name, job title.
• Device & Usage Data: IP address, device identifiers, browser type, activity logs, access timestamps, cookies and analytics.
• Transactional & Support Data: order and billing records, customer service interactions, diagnostic logs and feedback.

Primary purposes for collection include account authentication, transaction processing, customer support, product improvement, security, analytics, and, where permitted, marketing communications.

2. Use and Disclosure of Personal Data

We use personal data only for the purposes described here. We will not sell personal data. Disclosure to third parties occurs only in limited circumstances:

1. To comply with laws, regulations, or valid legal process;
2. With your consent;
3. To service providers who perform business operations on our behalf (e.g., payment processors, logistics, hosting, analytics);
4. To protect the rights, property, or safety of our users, colleagues, or the public.

3. Data Retention and Security

We employ organizational, technical, and physical safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction. Access to personal data is restricted on a need-to-know basis and subject to confidentiality obligations.

Data is retained only as long as necessary to fulfill the purposes described in this policy or to satisfy legal obligations. When retention is no longer required, data will be securely deleted or anonymized.

4. Your Rights

Subject to applicable law, you may have the right to:

• Request access to or a copy of your personal data;
• Request correction of inaccurate information;
• Request deletion or restriction of processing;
• Withdraw consent where processing is based on consent;
• Lodge a complaint with a supervisory authority.

To exercise any rights, please contact our Privacy Office via the details below. We will verify identity as required before processing requests.

5. Cookies and Tracking Technologies

We and our service providers may use cookies, beacons, and similar technologies to provide and improve services, analyze usage patterns, and deliver contextual communications. You may manage cookie preferences through your browser; disabling cookies may impact functionality.

6. Updates to This Policy

We may update this Privacy Policy to reflect changes to our practices, legal requirements, or service offerings. Material changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after such changes constitutes acceptance.

7. Contact Information